FAQ

I forgot my password. How can I reset it?

Lost or forgot the password for your Dashboard account?
Reset it now to gain access to your account again.
From your Phone/ computer:
  1. Go to My account 
  2. Click on “I forgot my password”
  3. Enter the email you used in the registration
  4. Click Send reset email
If you’re having trouble viewing the reset password email, please contact us by pressing HELP on the dashboard page for further assistance.

How do i upload my song on fizitunes?

By  Sign Up  here  you will create  your account where you can be able to  upload your songs and use other services , NB: Make sure your songs meet our terms and conditions  otherwise your songs may be taken down or disapproved.

I am having issues  downloading  music?

If you’re still experiencing technical issues , please fill out this form here. our technical staff will be able to deal with your problem

Why am I seeing ads?

Its the only way  we can provide a free listening experience while  supporting  artists for their content on the platform  is to advertise between that content.

What services are available within the platform?

We offer Services  such as  music/video streaming, downloads , playlists creation, online radio entertainment articles, user comments, artist and fans  follow up , share…..

Why are there Verified accounts?

Having a verified account means that we have  confirmed the authenticity of the account. A “Verified” badge will appear next to the account’s profile picture once it’s verified.

What type of accounts can be verified?

 Artists, DJs, Producers, Record labels,  Radio Stations, Podcast
If you meet the above requirements and would like to make a verification request, please send an email to  [email protected]

Why some  artists from africa are not  on fizitunes  music platforms?

Fizitunes  has music from artists that have signed up and legally provided their songs. Fizitunes music  is uploaded with permission from the artists, record labels, Radio station and podcast rights owners .

I am an agency/company, how do I get my ads on the platform?

Please email  us  at :  [email protected]
For more info’s  please use our contact us page

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