FAQ
FAQ
I forgot my password. How can I reset it?
Lost or forgot the password for your Dashboard account?
Reset it now to gain access to your account again.
From your Phone/ computer:
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Go to My account
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Click on “I forgot my password”
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Enter the email you used in the registration
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Click Send reset email
If you’re having trouble viewing the reset password email, please contact us by pressing HELP on the dashboard page for further assistance.
How do i upload my song on fizitunes?
By Sign Up here you will create your account where you can be able to upload your songs and use other services , NB: Make sure your songs meet our terms and conditions otherwise your songs may be taken down or disapproved.
I am having issues downloading music?
If you’re still experiencing technical issues , please fill out this form here. our technical staff will be able to deal with your problem
Why am I seeing ads?
Its the only way we can provide a free listening experience while supporting artists for their content on the platform is to advertise between that content.
What services are available within the platform?
We offer Services such as music/video streaming, downloads , playlists creation, online radio entertainment articles, user comments, artist and fans follow up , share…..
Why are there Verified accounts?
Having a verified account means that we have confirmed the authenticity of the account. A “Verified” badge will appear next to the account’s profile picture once it’s verified.
What type of accounts can be verified?
Artists, DJs, Producers, Record labels, Radio Stations, Podcast
If you meet the above requirements and would like to make a verification request, please send an email to [email protected]
Why some artists from africa are not on fizitunes music platforms?
Fizitunes has music from artists that have signed up and legally provided their songs. Fizitunes music is uploaded with permission from the artists, record labels, Radio station and podcast rights owners .
I am an agency/company, how do I get my ads on the platform?
Please email us at : [email protected]
For more info’s please use our contact us page
